[rt-users] New install of RT4 crashes Internet Explorer 8

[Sean McDaid]

Hi Christopher,

That actually seems like the issue. From Internet Options I've turned off
Scripting and the problem is no-longer present.
I'll upgrade to the new release to see if that resolves issue.

Regards
Sean

On Wed, Jun 29, 2011 at 4:05 PM, Christopher Lasater <CLasater at taleo.com>wrote:

> Hey Sean,****
>
>                Did you check out the new release 4.0.1.  One of the bug
> fixes is:****
>
> ** **
>
> Javascript fixes for IE8 in the admin UI.****
>
> ** **
>
> Might help you out.****
>
> ** **
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Sean McDaid
> *Sent:* Wednesday, June 29, 2011 9:35 AM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* [rt-users] New install of RT4 crashes Internet Explorer 8****
>
> ** **
>
> I have installed Request Tracker 4.0.0 on CentOS release 5.6. The database
> is MySQL 5 which is running remotely from the RT instance.
>
> When I create a very large ticket or open a migrated large ticket with
> Firefox there are no problems. But when I open the same ticket with IE8, it
> either crashes or takes a very long time to open.
> If the ticket loads and I resize the IE window or scroll up and down the
> window again freezes.
>
> I have check the RT logs in Debug when loading from both Firefox and IE and
> don't see any differences. I also thought it might have been a problem with
> the migrated data from RT 3.6 but this issue is happening with newly created
> tickets.
>
> Does anyone have an Idea what may be happening here?
>
> Thanks
> Sean****
>
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