[rt-users] Modifying stuff with CLI, especially rights

[Lars Reimann]

Hi all,

i've done some digging since we are having the need to alter / edit 
stuff within RT programatically via the built-in CLI.

However, I find the general documentation sparse and can only agree with 
previous questions which have gone unanswered / unsolved.

Modifying stuff such as rights for a user should be possible with CLI, 
but syntax and method is still unknown (at least to me) after a close 
look at things.

What we (and basically other users) need would be the approach to add 
users to specific groups and modify access rights for those groups (its 
a pain to clicky clicky on the web-interface for admins).

I understand that the CLI is basically a wrapper for the underlying perl 
code. I would rather use the CLI to be database conform / rt conform 
than devising a way to solve my problems in an unclean way.
Please update / tell us more about solving things via the CLI.

Updating the Wiki may be also a good step, but that can also be done by 
me, once the general approach / scope is clear.


e.g. References:
Batch *Rights* modification with *CLI* 
<http://www.gossamer-threads.com/lists/rt/users/90712?search_string=rights%20cli;#90712> 
Dec 10, 2009, 6:49 AM
Using *CLI* to modify group *rights* on a queue - is it possible? 
<http://www.gossamer-threads.com/lists/rt/users/84106?search_string=rights%20cli;#84106>Mar 
20, 2009, 9:44 AM


greetings,
l.r.
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