[rt-users] Search for tickets with unread comments

[Kevin Falcone]

On Thu, Mar 03, 2011 at 07:42:35AM -0800, Yan Seiner wrote:
> I'm trying to come up with a search for "my tickets with unread comments"
> and I'm failing....
> 
> What I'd like to do is have a list of tickets that have been updated since
> the last time I looked at them show up on the dashboard.
> 
> How can I do that?

Try adding UpdateStatus to the format of your saved search, it works
in conjunction with the ShowUnreadMessages configuration variable.
You'll likely want to order your search by last updated to make that
more useful.

-kevin
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