[rt-users] Text Template for Tickets

[john s.]

john s. wrote:
> 
> Hello everybody 
> 
> 
> I would like to use a Text Template for a an specific Ticket mask with
> fields like some, or how, how much does it cost and some specific Layout 
> adjustments etc.. 
> 
>  But i dont't want to use Custom Fields.
> 
> 
> Any chance to realise this ?
> 
> 
>  best regards john 
> 
> 
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> 

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