[rt-users] Text Template for Tickets

john s. fireskyer at gmx.de
Thu Mar 10 03:39:30 EST 2011


Someone know out there what my intentions are?
:)

If not i describe in an other way 

I need an template like a html or word dokument for ticket creation 

is there any proper solutions for this task ?

    





john s. wrote:
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> john s. wrote:
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>> Hello everybody 
>> 
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>> I would like to use a Text Template for a an specific Ticket mask with
>> fields like some, or how, how much does it cost and some specific Layout 
>> adjustments etc.. 
>> 
>>  But i dont't want to use Custom Fields.
>> 
>> 
>> Any chance to realise this ?
>> 
>> 
>>  best regards john 
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> 
> 
> 

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