[rt-users] Refresh interval on RT 3.8.7

Kevin Falcone falcone at bestpractical.com
Fri Mar 4 09:50:24 EST 2011


On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote:
> Hi all,
> I was looking for a way to set up a global refresh interval for the
> pages with tickets/searches and I found on the wiki that from
> version 3.8.3 I can setup
> 
> Set($HomepageRefreshInterval, "300");
> Set($SearchResultsRefreshInterval, "20");
> 
> in RT_SiteConfig.pm.
> 
> However, even upon reloading the pages (with a logout) doesn't
> change the "refresh" component shown in the homepage. We run RT
> 3.8.7 so there shouldn't be compatibility issues.

At least one of those is spelled wrong, you should consult
RT_Config.pm for spelling and documentation.
Also, keep in mind that these are available as user preferences and
may be overriding the global setting.

-kevin
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