[rt-users] Refresh interval on RT 3.8.7
Lander, Scott
slander at hearstsc.com
Fri Mar 4 11:50:28 EST 2011
Also, If I remember right, changes to RT_SiteConfig require an Apache restart....
-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Friday, March 04, 2011 9:50 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Refresh interval on RT 3.8.7
On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote:
> Hi all,
> I was looking for a way to set up a global refresh interval for the
> pages with tickets/searches and I found on the wiki that from version
> 3.8.3 I can setup
>
> Set($HomepageRefreshInterval, "300");
> Set($SearchResultsRefreshInterval, "20");
>
> in RT_SiteConfig.pm.
>
> However, even upon reloading the pages (with a logout) doesn't change
> the "refresh" component shown in the homepage. We run RT
> 3.8.7 so there shouldn't be compatibility issues.
At least one of those is spelled wrong, you should consult RT_Config.pm for spelling and documentation.
Also, keep in mind that these are available as user preferences and may be overriding the global setting.
-kevin
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