[rt-users] dumpfile-to-rt-3.0, incremental import failed

[Daniel Schwager]

Hi,

we would like to update from rt 2.0.11 to 3.8.8. 

Using dumpfile-to-rt-3.0, a full export/import works fine. 
The incremental import ended with the following error:

t-57701: ww[Mon Mar  7 14:26:48 2011] [crit]: 
Couldn't set EffectiveId: That is already the current value
(/opt/rt3/lib/RT/Ticket_Overlay.pm:504)

Couldn't create TICKET: Ticket could not be created due to an internal
error$VAR1 = {
          'Status' => 'stalled',
          'Queue' => 'support',
          'Started' => '2011-03-01 17:25:31',
          'Starts' => '1970-01-01 00:00:00',
          '_RecordTransaction' => '0',
          'id' => '57701',
          'LastUpdated' => '2011-03-01 17:25:31',
          'Requestor' => [
                         '36060'
                       ],
          'Cc' => [
                  '24054'
                ],
          'Subject' => 'xxxxxxxxx',
          'Creator' => '36060',
          'Owner' => '65444',
          'EffectiveId' => '57701',
          'LastUpdatedBy' => '57822',
          'Created' => '2010-12-10 18:47:09',
          'Due' => '2010-12-10 18:47:09'
        };
[Mon Mar  7 14:26:48 2011] [crit]: Died at /usr/bin/dumpfile-to-rt-3.0
line 716. (/opt/rt3/lib/RT.pm:382)
Died at /usr/bin/dumpfile-to-rt-3.0 line 716.


** Code around /opt/rt3/lib/RT.pm:382 looks like

   #Set the ticket's effective ID now that we've created it.

    my ( $val, $msg ) = $self->__Set(
        Field => 'EffectiveId',
        Value => ( $args{'EffectiveId'} || $id )
    );
    unless ( $val ) {
        $RT::Logger->crit("Couldn't set EffectiveId: $msg");
        $RT::Handle->Rollback;
        return ( 0, 0,
            $self->loc("Ticket could not be created due to an internal
error")
        );
    }


I found a thread concerning this issue
	
http://www.gossamer-threads.com/lists/rt/users/89660?search_string=%20Co
uldn't%20set%20EffectiveId:%20That%20is%20already%20the%20current%20valu
e;#89660
but the solution was told to the community.

Is there a way to fix this problem with the "incremental import" ?

Kind regards
Danny