[rt-users] Problems changing $Organization variable (WAS Rename RT Instance)

[Ruslan Zakirov]

Organization is used to build links. You should update links table.

Regards, Ruslan. From phone.
06.03.2011 4:53 пользователь "Thomas Smith" <theitsmith at gmail.com> написал:
> On Sat, Mar 5, 2011 at 6:31 PM, Thomas Smith <theitsmith at gmail.com> wrote:
>> Hi,
>>
>> I am needing to change the name of my RT instance from domain.tld to
>> rt.domain.tld. As I understand it, it's not as easy as just changing
>> the $Organization config variable in RT_SiteConfig.pm. I only found
>> one reference to how to do this, but it refers to 3.6.x
>> (http://requesttracker.wikia.com/wiki/RenameInstance). The information
>> on this page is also not consistent with the issue that I'm
>> experiencing as a result of changing that variable.
>>
>> My $Organization has always been set to domain.tld while $WebBaseURL
>> has always been rt.domain.tld. $CorrespondAddress and $CommentAddress
>> have been rt at domain.tld and rt-comment at domain.tld. Also, when an
>> auto-reply is generated by RT, it would use domain.tld in both the
>> From: and Reply-To: addresses.
>>
>> I need to change all of this to rt.domain.tld. Changing $Organization
>> does change the auto-reply and Reply-To: addresses accordingly. But it
>> breaks the MyReminders functionality on the Home page. (This is where
>> my situation differs from the wiki link above.)
>>
>> My RT version is 3.8.8. Is there something else that needs to be done
>> in order to make the changes that I described?
>
> Sorry, two different issues.
>
> I'm just trying to change the $Organization variable as described
> above. I'm NOT trying to changing the site name.
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