[rt-users] Help needed with AT (Asset Tracker)

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Hi Simon,
current user should reflect the id (?) of the currently logged in user, but now i see, this is not selectable by AT Query Builder - this could be a bug or simply forgotten.
 
Will update you (or todd if he is wake)

Torsten

________________________________

Von: Simon Dray [mailto:Simon.Dray at antplc.com] 
Gesendet: Dienstag, 8. März 2011 14:40
An: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID; RT List
Betreff: RE: [rt-users] Help needed with AT (Asset Tracker)



Torsten Hi 

 

I have tried Owner.Name = '__CurrentUser__' no joy comes back with 0

 

Also tried Owner.RealName

 

Spent most of the morning trying to fathom this out , I cannot see how __CurrentUser__ is worked out in the AT search 

 

 

Regards Simon

 

From: Brumm, Torsten / Kuehne + Nagel / Ham MI-ID [mailto:torsten.brumm at Kuehne-Nagel.com] 
Sent: 08 March 2011 13:29
To: Simon Dray; RT List
Subject: AW: [rt-users] Help needed with AT (Asset Tracker)

 

Hi Simon,

this should work the same way like inside RT, something like Status = 'production'  AND Owner.Name LIKE 'root'  (or better __CurrentUser__

 

Then save as a savedSearch -> put to homepage


Torsten

 

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________________________________

Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Simon Dray
Gesendet: Dienstag, 8. März 2011 14:04
An: RT List
Betreff: [rt-users] Help needed with AT (Asset Tracker)

RT 3.8.9

AT  version Last Release from Todd 

 

 

I wonder if anyone can help me, I want to be able to offer the users of AT a view similar to My Tickets this would display the assets currently assigned to them when they login. 

 

If anyone can help it would be greatly appreciated 

 

 

 

Regards Simon 

 

Simon Dray 

Customer Support Engineer

ANT Software Limited

 

 

Tel: +44 1223 716400   Direct: +44 1223 716476

 

simon.dray at antplc.com

 

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