[rt-users] I can't authenticate via LDAP; I don't see the log messages I expect

Micah R Ledbetter mledbetter at neuric.com
Tue Mar 8 18:31:01 EST 2011


Mark,

Thanks for the reply.

On 3/8/2011 4:41 PM, Mark Farver wrote:
>> I'm having a problem making RT::Authen::ExternalAuth work with LDAP.
>> Furthermore, when I go to the log to find out what's wrong, I see almost
>> nothing there.
> It took me a very long time to figure this problem out, eventually
> figuring it out with strace.  RT::ExternalAuth created an example
> /opt/rt3/local/etc/RT_SiteConfig.pm file that was overriding my
> /opt/rt3/etc/RT_SiteConfig.pm file.  Since the example file created by
> ExternalAuth has very little in it it was breaking my config.  Copying
> the required contents into my SiteConfig and deleting the example was
> all it took to start getting meaningful errors.

I did find another RT_SiteConfig.pm, not inside /opt/rt3/local/etc, but 
inside /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/ -- however, 
when I deleted it and restarted apache, there was no change in the 
logging behavior. I ran a "find /opt/rt3 -name \*Config\*" just to be 
sure, but it didn't find any config file that I didn't already know 
about. I also checked in /etc/ but I found nothing there of interest either.

Good eye, though. Any other ideas?

- Micah




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