[rt-users] Delete attachments of closed tickets

[Ruslan Zakirov]

Hello,

There is no such search capabilities in the shredder. Write a script
that finds attachments you want to delete and fire shredder.

On Wed, Mar 9, 2011 at 11:37 AM, Niclas Möre <niclas.more at ticnet.se> wrote:
> Hi,
>
>
>
> I am looking for a way to schedule (cron) a job to remove attachments of all
> tickets that’s been closed for more than one week. Or even better, replace
> the attachment with an informative text that the attachment been removed.
>
> I’ve been looking into RT-Shredder, but don’t really understand how to
> restrict the selection of attachments to tickets closed for a certain period
> of time.
>
>
>
> Thanks
>
>



-- 
Best regards, Ruslan.