[rt-users] RT Ticket History Search

[Kenneth Marshall]

On Wed, Mar 09, 2011 at 08:30:11PM +0200, ronald higgins wrote:
> Greetings List Members,
> 
> Does anyone know how to search through the ticket history. I'm trying
> to trace all the tickets that a particular user has worked on and not
> necessarily closed, possibly handed over to another user,
> is there a way to do this via the front or back end ?
> 
> Regards
> 
> Ronald
> 
You can troll through the transactions table looking for a
specific creator with SQL certainly.

Cheers,
Ken