[rt-users] Searching for approval tickets

Yan Seiner yan at seiner.com
Wed Mar 9 14:17:14 EST 2011


Whta's the magic search for approval tickets?

type = 'approval'

Shows all approval tickets.

type = 'approval' and Status = 'open'

Shows open tickets, but not those awaiting approval.

I'd like to search for all approval tickets that are pending.




-- 
If you have eight hours to chop down a tree
spend six sharpening your axe.
--Abraham Lincoln




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