[rt-users] Refresh interval on RT 3.8.7

[Kevin Falcone]

On Thu, Mar 10, 2011 at 04:00:21PM +0000, Giuseppe Sollazzo wrote:
>    Has anyone got any other idea about how to solve this?

The user preference is working fine for me, you didn't say if you
fixed your spelling error or checked for user preferences overriding
the system setting.  You can tell what your system thinks is the
default from your user preferences page.

-kevin

>    On 04/03/11 16:51, Giuseppe Sollazzo wrote:
> 
>      Yep, done that too to no luck.
> 
>      Giuseppe
> 
>      On 04/03/11 16:50, Lander, Scott wrote:
> 
>        Also, If I remember right, changes to RT_SiteConfig require an Apache restart....
> 
>        -----Original Message-----
>        From: [1]rt-users-bounces at lists.bestpractical.com
>        [[2]mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
>        Sent: Friday, March 04, 2011 9:50 AM
>        To: [3]rt-users at lists.bestpractical.com
>        Subject: Re: [rt-users] Refresh interval on RT 3.8.7
> 
>        On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote:
> 
>          Hi all,
>          I was looking for a way to set up a global refresh interval for the
>          pages with tickets/searches and I found on the wiki that from version
>          3.8.3 I can setup
> 
>          Set($HomepageRefreshInterval, "300");
>          Set($SearchResultsRefreshInterval, "20");
> 
>          in RT_SiteConfig.pm.
> 
>          However, even upon reloading the pages (with a logout) doesn't change
>          the "refresh" component shown in the homepage. We run RT
>          3.8.7 so there shouldn't be compatibility issues.
> 
>        At least one of those is spelled wrong, you should consult RT_Config.pm for spelling and
>        documentation.
>        Also, keep in mind that these are available as user preferences and may be overriding the
>        global setting.
> 
>        -kevin
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> 
>  Giuseppe Sollazzo
>  Senior Systems Analyst
>  Computing Services
>  Information Services
>  St. George's, University Of London
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> 
>  Email: [5]gsollazz at sgul.ac.uk
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