[rt-users] Refresh interval on RT 3.8.7

[Giuseppe Sollazzo]

Hi there,

Has anyone got any other idea about how to solve this?

Cheers,
Giuseppe

On 04/03/11 16:51, Giuseppe Sollazzo wrote:
> Yep, done that too to no luck.
>
> Giuseppe
>
> On 04/03/11 16:50, Lander, Scott wrote:
>> Also, If I remember right, changes to RT_SiteConfig require an Apache 
>> restart....
>>
>>
>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com 
>> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin 
>> Falcone
>> Sent: Friday, March 04, 2011 9:50 AM
>> To: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Refresh interval on RT 3.8.7
>>
>> On Fri, Mar 04, 2011 at 02:17:13PM +0000, Giuseppe Sollazzo wrote:
>>> Hi all,
>>> I was looking for a way to set up a global refresh interval for the
>>> pages with tickets/searches and I found on the wiki that from version
>>> 3.8.3 I can setup
>>>
>>> Set($HomepageRefreshInterval, "300");
>>> Set($SearchResultsRefreshInterval, "20");
>>>
>>> in RT_SiteConfig.pm.
>>>
>>> However, even upon reloading the pages (with a logout) doesn't change
>>> the "refresh" component shown in the homepage. We run RT
>>> 3.8.7 so there shouldn't be compatibility issues.
>> At least one of those is spelled wrong, you should consult 
>> RT_Config.pm for spelling and documentation.
>> Also, keep in mind that these are available as user preferences and 
>> may be overriding the global setting.
>>
>> -kevin
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>>
>
>


-- 
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz at sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583


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