[rt-users] Comments get posted twice due to Jumbo interface

Gerard FENELON gerard at eve-team.com
Fri Mar 11 06:13:13 EST 2011


Thanks Ruslan
Do you think I could backport that fix to 3.6.8/3.6.9 ?
Gerard

On 2011-03-02 12:56, Ruslan Zakirov wrote:
> Hi,
>
> Fixed on 4.0/clean_jumbo_message_box. Not sure where it ends up. It's
> been this way for ages.
>
> On Thu, Feb 24, 2011 at 6:20 PM, Kevin Falcone wrote:
>> On Thu, Feb 24, 2011 at 02:44:47PM +0100, Gerard FENELON wrote:
>>>     Hi
>>>
>>>     one of my user reported the following issue :
>>>
>>>   When I make changes to an RT using "Jumbo",
>>>   then after I hit save changes the Jumbo page is presented again.
>>>   This is okay.
>>>
>>>   The problem is that the comment field is not cleared.
>>>   So if I make some unrelated change and forget to clear the comments myself,
>>>   they will get reposted.
>>>
>>>     I am able to reproduce it and before diving into the code,
>>>     I would like to know whether it is a known issue, hopefully with a known solution ?
>>>     Or is there something wrong in my config (we are using 3.8.8) ?
>> If you can confirm this on 3.8.9, please file a bug in the bugtracker.
>>
>> -kevin




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