[rt-users] Comments get posted twice due to Jumbo interface

Kevin Falcone falcone at bestpractical.com
Fri Mar 11 10:13:38 EST 2011


On Fri, Mar 11, 2011 at 12:13:13PM +0100, Gerard FENELON wrote:
> Thanks Ruslan
> Do you think I could backport that fix to 3.6.8/3.6.9 ?

You can try git rebase --onto with that branch, but I believe it uses
a method that didn't exist until 4.0.0rc1 so you'll need to fix it to
use the older style component redirect instead.

-kevin

> On 2011-03-02 12:56, Ruslan Zakirov wrote:
> >Hi,
> >
> >Fixed on 4.0/clean_jumbo_message_box. Not sure where it ends up. It's
> >been this way for ages.
> >
> >On Thu, Feb 24, 2011 at 6:20 PM, Kevin Falcone wrote:
> >>On Thu, Feb 24, 2011 at 02:44:47PM +0100, Gerard FENELON wrote:
> >>>    Hi
> >>>
> >>>    one of my user reported the following issue :
> >>>
> >>>  When I make changes to an RT using "Jumbo",
> >>>  then after I hit save changes the Jumbo page is presented again.
> >>>  This is okay.
> >>>
> >>>  The problem is that the comment field is not cleared.
> >>>  So if I make some unrelated change and forget to clear the comments myself,
> >>>  they will get reposted.
> >>>
> >>>    I am able to reproduce it and before diving into the code,
> >>>    I would like to know whether it is a known issue, hopefully with a known solution ?
> >>>    Or is there something wrong in my config (we are using 3.8.8) ?
> >>If you can confirm this on 3.8.9, please file a bug in the bugtracker.
> >>
> >>-kevin
> 
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110311/1c6585fb/attachment.sig>


More information about the rt-users mailing list