[rt-users] Help needed with AT (Asset Tracker)

[Torsten Brumm]

Hi Simon,
you should try latest version from git from Todd, he fixed it :-)

Torsten

2011/3/8 Simon Dray <Simon.Dray at antplc.com>

>  Torsten
>
>
>
> Any help on this would be greatly appreciated.
>
>
>
>
>
> Regards Simon
>
>
>
> *From:* Brumm, Torsten / Kuehne + Nagel / Ham MI-ID [mailto:
> torsten.brumm at Kuehne-Nagel.com]
> *Sent:* 08 March 2011 13:45
>
> *To:* Simon Dray; RT List
> *Subject:* AW: [rt-users] Help needed with AT (Asset Tracker)
>
>
>
> Hi Simon,
>
> current user should reflect the id (?) of the currently logged in user, but
> now i see, this is not selectable by AT Query Builder - this could be a bug
> or simply forgotten.
>
>
>
> Will update you (or todd if he is wake)
>
>
> Torsten
>
>
>  ------------------------------
>
> *Von:* Simon Dray [mailto:Simon.Dray at antplc.com]
> *Gesendet:* Dienstag, 8. März 2011 14:40
> *An:* Brumm, Torsten / Kuehne + Nagel / Ham MI-ID; RT List
> *Betreff:* RE: [rt-users] Help needed with AT (Asset Tracker)
>
> Torsten Hi
>
>
>
> I have tried Owner.Name = ‘__CurrentUser__’ no joy comes back with 0
>
>
>
> Also tried Owner.RealName
>
>
>
> Spent most of the morning trying to fathom this out , I cannot see how
> __CurrentUser__ is worked out in the AT search
>
>
>
>
>
> Regards Simon
>
>
>
> *From:* Brumm, Torsten / Kuehne + Nagel / Ham MI-ID [mailto:
> torsten.brumm at Kuehne-Nagel.com]
> *Sent:* 08 March 2011 13:29
> *To:* Simon Dray; RT List
> *Subject:* AW: [rt-users] Help needed with AT (Asset Tracker)
>
>
>
> Hi Simon,
>
> this should work the same way like inside RT, something like Status =
> 'production'  AND Owner.Name LIKE 'root'  (or better __CurrentUser__
>
>
>
> Then save as a savedSearch -> put to homepage
>
>
> Torsten
>
>
>
> Kühne + Nagel (AG & Co.) KG, Geschäftsleitung: Hans-Georg Brinkmann
> (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian
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>
>
>  ------------------------------
>
> *Von:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *Im Auftrag von *Simon Dray
> *Gesendet:* Dienstag, 8. März 2011 14:04
> *An:* RT List
> *Betreff:* [rt-users] Help needed with AT (Asset Tracker)
>
> RT 3.8.9
>
> AT  version Last Release from Todd
>
>
>
>
>
> I wonder if anyone can help me, I want to be able to offer the users of AT
> a view similar to My Tickets this would display the assets currently
> assigned to them when they login.
>
>
>
> If anyone can help it would be greatly appreciated
>
>
>
>
>
>
>
> Regards Simon
>
>
>
> Simon Dray
>
> Customer Support Engineer
>
> ANT Software Limited
>
>
>
>
>
> Tel: +44 1223 716400   Direct: +44 1223 716476
>
>
>
> simon.dray at antplc.com
>
>
>
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-- 
MFG

Torsten Brumm

http://www.brumm.me
http://www.elektrofeld.de
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