[rt-users] Problem removing group members from groups.

[Kenneth Crocker]

Jason,

There are two sets of rights that apply to Groups. they are the rights the
group has to access a Queue and there are also the rights one group has over
another group (config->Group->(selected group)->Group Rights (& also user
Rights)). I'd like to know what rights you have granted to other groups over
the group you want to remove (config->Group->(selected group)->Group Rights
(& also user Rights)) and also what rights you have granted Globally to
System Groups, Roles, user-defined Groups and ALSO, what rights you have
granted to the same for that Queue. We'll go from there.

Kenn
LBNL

On Fri, Mar 11, 2011 at 1:16 AM, Jason Maderios <jmaderios at kpu.net> wrote:

>   Sill can not figure this out.
>
> I am logged in as super user and I am unable to remove a group as a member
> of another group.
> I am also unable to remove that group as watcher on a queue.
>
> All I get when trying to remove a group as a member of another group:
>  Results
>
>    - Member not deleted
>
> When trying to delete the group as a watcher of the queue:
>
>    - Could not remove that principal as a AdminCc for this queue
>
> This is causing me grief with the email the members of the 2 queues are
> getting.  They are ready to skin me alive!  I am at the point of destroying
> both queues and rebuilding new ones which is a whole other can of worms with
> history and everything!
>
> In the logs:
>
> [Fri Mar 11 09:03:40 2011] [warning]: Unable to revoke delegated rights for
> principal 14220 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)
> [Fri Mar 11 09:03:40 2011] [error]: Failed to delete 18794 as a member of
> group 1963: Member not deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964)
> [Fri Mar 11 09:04:06 2011] [warning]: User not loaded.
> (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573)
> [Fri Mar 11 09:04:06 2011] [warning]: Unable to revoke delegated rights for
> principal 14220 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)
> [Fri Mar 11 09:04:06 2011] [error]: Failed to delete 18794 as a member of
> group 1963: Member not deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964)
> [Fri Mar 11 09:08:39 2011] [warning]: User not loaded.
> (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573)
> [Fri Mar 11 09:08:39 2011] [warning]: Unable to revoke delegated rights for
> principal 14220 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)
> [Fri Mar 11 09:08:39 2011] [error]: Failed to delete 18794 as a member of
> group 1963: Member not deleted (/opt/rt3/bin/../lib/RT/Queue_Overlay.pm:964)
> [Fri Mar 11 09:09:59 2011] [warning]: User not loaded.
> (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1573)
> [Fri Mar 11 09:09:59 2011] [warning]: Unable to revoke delegated rights for
> principal 30073 (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)
>
>  *From:* Jason Maderios <jmaderios at kpunet.net>
> *Sent:* Tuesday, November 09, 2010 10:37 AM
> *To:* Kenneth Crocker <kfcrocker at lbl.gov>
> *Subject:* Re: [rt-users] Problem removing group members from groups.
>
>  I am the super user.
>
> Jason Maderios
>
>  *From:* Kenneth Crocker <kfcrocker at lbl.gov>
> *Sent:* Tuesday, November 09, 2010 10:03 AM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* Re: [rt-users] Problem removing group members from groups.
>
> Jason,
>
> If you are a "SuperUser" (and I assume you are) you shouldn't be having
> that problem. If you are signed on with a userId that does not have certain
> rights (like ModifyQueueWatchers), you won't be able to remove those
> members.
>
> Kenn
> LBNL
>
> On Tue, Nov 9, 2010 at 10:13 AM, Jason Maderios <jmaderios at kpunet.net>wrote:
>
>>  All,
>>
>> I am still having an issue removing a a watcher from a queue.  I can not
>> remove the group as a member of another group or remove the watcher.  I am
>> also getting the error "Unable to revoke delegated rights for principal"
>> when trying to remove one group out of another.
>>
>> Any help will be appreciated.
>>
>> Regards,
>>
>> Jason Maderios
>>
>>
>>
>>  *From:* Jason Maderios <jmaderios at kpunet.net>
>> *Sent:* Friday, October 29, 2010 10:24 AM
>> *To:* rt-users at lists.bestpractical.com
>> *Subject:* [rt-users] Problem removing group members from groups.
>>
>> All,
>>
>> I am getting the following error: [Fri Oct 29 19:14:21 2010] [warning]:
>> Unable to revoke delegated rights for principal 30073
>> (/opt/rt3/bin/../lib/RT/GroupMember_Overlay.pm:342)
>>
>> When trying to remove a group as a member from another group.
>>
>> The goal of this is to remove the group from admincc.
>>
>> In RT/Admin/Edit the Group MTA
>>
>> I am unable to remove a Group that is a member of this group.
>>
>> The GUI error is "Member not deleted"
>> The error log error is listed above.
>>
>> I have checked all group and queue permissions and they are all set to "No
>> Value"
>>
>> There are no visible relation ships between the 2 queues.
>>
>>
>> Any thoughts?
>>
>> Jason Maderios
>>
>>
>>
>
>
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