[rt-users] get mail only on webedits
Kenneth Crocker
kfcrocker at lbl.gov
Tue Mar 15 12:13:09 EDT 2011
Alexander,
I separate created tickets via emails using this "Condition" code:
my $trans = $self->TransactionObj;
return 0 unless $trans->Type eq "Create";
my $msgattr = $trans->Message->First;
return 0 unless $msgattr;
return 1 if $msgattr->GetHeader('Received');
return 0;
So, perhaps reverse this (last line or two>?) and you'll have it?
Kenn
LBNL
On Tue, Mar 15, 2011 at 6:32 AM, Alexander
<alexander.nofamilyname at gmx.net>wrote:
> Hello,
>
> I'm searching for a way to configure RT to send me a mail if I make a
> change over the Web but not if i make a change over email.
> Under preferences there is a config "Should RT send you mail for ticket
> updates you make?" but it does not discriminate between web and mail.
> Thank you for any help!
>
> Greetings,
> Alexander
>
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