[rt-users] Applying CF to single tickets

Ruslan Zakirov ruz at bestpractical.com
Wed Mar 16 05:24:38 EDT 2011


On Wed, Mar 16, 2011 at 9:19 AM, Magnus Mikkelsen
<graphicalprogramming at gmail.com> wrote:
> Hi
>
> Is it possible to apply CF's only to single tickets at a time?

No.

> What I imagined was using a scrip to check if a certain condition was true
> when the ticket is updated, and if it is apply the CF to the ticket.

By default CF has no value and no additional records created in the
DB. Why do you need this? There is an extension on the CPAN to hide
all "no values" from ticket's Display.html page.

>
> Thanks
>
> Magnus
>
>
>
>



-- 
Best regards, Ruslan.



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