[rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]

[Luciano Silva]

Hello Ruslan,

I followed instructions upgrading DB until 3.7.87, applied the
queries.sql, upgraded from 3.7.87 to end.

The error log is attached.

 


-- 
Luciano Silva




-----Original Message-----
From: Ruslan Zakirov <ruz at bestpractical.com>
To: luciano at cpd.ufrgs.br
Cc: Gerard FENELON <gerard at eve-team.com>,
rt-users at lists.bestpractical.com
Subject: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to
3.8.8]
Date: Wed, 16 Mar 2011 15:55:41 +0300

Enable stack traces and show us error with trace.


Have upgraded DB further after applying schema changes?

On Wed, Mar 16, 2011 at 3:24 PM, Luciano Silva <luciano at cpd.ufrgs.br>
wrote:
        Gerard,
        
        I followed all your instructions. 
        
        The messagems from rt_log:
        
        192.168.x.x - - [16/Mar/2011:09:09:07 -0300] "GET /index.html
        HTTP/1.1" 200 6443
        192.168.x.x - - [16/Mar/2011:09:09:10 -0300]
        "GET /Search/Results.html?Query=Queue%20%3D%20%27CATALOGO%27%
        20AND%20() HTTP/1.1" 200 3584
        192.168.x.x - - [16/Mar/2011:09:09:16 -0300]
        "GET /Search/Results.html?Query=Queue%20%3D%20%27DRS-Restrita%
        27%20AND%20() HTTP/1.1" 200 4374
        192.168.x.x - - [16/Mar/2011:09:09:24 -0300] "GET /index.html
        HTTP/1.1" 200 6443
        
        
        The problem stills the same.
        
        
        Luciano Silva
        
        
        
        
        
        
        -----Original Message-----
        From: Gerard FENELON <gerard at eve-team.com>
        To: rt-users at lists.bestpractical.com
        Subject: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1
        to 3.8.8]
        Date: Wed, 16 Mar 2011 11:16:51 +0100
        
        I seem to remember having had this message.
        From memory, it was solved either by 
        1) restarting apache, 
        2) clearing the mason cache, 
        3) or updating a local version
        of ./share/html/Search/Build.html 
           (you will need to find the equivalent for QuickSearch)
        
        I make no warranties on the accuracy of my memory ;-)
        
        Otherwise, you might have more messages in var/log/rt.log
        
        Gerard
        
        
        
        On 2011-03-15 19:34, Luciano Silva wrote: 
        
        > Please, 
        > Do you have any idea how solve this problem? 
        > Tks
        > 
        > -- 
        > Luciano Silva
        > -------- Forwarded Message --------
        > From: Luciano Silva <luciano at cpd.ufrgs.br>
        > Reply-to: luciano at cpd.ufrgs.br
        > To: RT Users <rt-users at lists.bestpractical.com>
        > Subject: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8
        > Date: Fri, 11 Feb 2011 13:23:39 -0200
        > 
        > Hello,
        > 
        > I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu
        > Server 10.04.
        > Everything was ok, applied upgrades from UPGRADING,
        > UPGRAND.mysql and README. On interface, I got  this error,
        > when click on Queue/Quick Search:
        > 
        > "Can't use string ("AND") as a HASH ref while "strict refs" in
        > use
        > at /usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm line 114."
        > 
        > I googled and searched an answer, but I didn't find anything
        > about this error. 
        > Please, can you tel-me how fix this error?
        > Tks
        > -- 
        > Luciano Silva
        
        
        



-- 
Best regards, Ruslan.

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