[rt-users] How do you set up email reminders for reminders added to a ticket's metadata?

[Kevin Falcone]

On Wed, Mar 16, 2011 at 10:30:11AM +0000, Chaudhary, Usamah wrote:
>    I'm trying to set up email reminders that are sent on the date and time specified when a user
>    adds a reminder in a ticket's metadata. Am a new user of RT, so apologies if this is obvious -
>    any direction much appreciated.

This is not a feature of RT's reminders.
You can create a dashboard that searches for type = 'reminder' and has
a due date of the given day and get it mailed out, but there is no
built in feature for emailing about reminders on their due date.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110316/726051d3/attachment.sig>