[rt-users] Setup RT with existing postfix on separate server

Kevin Falcone falcone at bestpractical.com
Thu Mar 17 10:31:32 EDT 2011


On Thu, Mar 17, 2011 at 08:33:37AM -0500, Donny Brooks wrote:
> machine (actually a Xen VM). I am at a loss as to even how to begin
> to get mail delivered to the RT machine and tickets created from
> that. I have the following setup on the RT box:
> 
> rt: "|/usr/sbin/rt-mailgate --queue 'general' --action correspond --urlhttp://localhost/"
> rt-comment: "|/usr/sbin/rt-mailgate --queue 'general' --action comment --urlhttp://localhost/"
> 
> However mail cannot be sent to rt at rt.domain.tld or
> rt-comment at rt.domain.tld due to failing DNS resolution that we do

How about rt@[ip.address.here]

> not have control over. I have setup rt.domain.tld in our internal
> DNS though. How have others accomplished this? I have thought about
> fetchmail on the RT box but not sure if there was a better solution
> than that. Thanks for any and all input.

You can either get your central postfix server to relay to you, use
fetchmail or run rt-mailgate on the central postfix server.

-kevin
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