[rt-users] Setup RT with existing postfix on separate server

[Darin Perusich]

All you need to do on your external postfix server is add the email
address/alias you've created to the postfix transport(5) file and they
will be relayed to the RT server.

If you're using help at domain.com and help-comment at domain.com the entries
to /etc/postfix/transport would be:

help at domain.com	smtp:rt.domain.com
help-comment at domain.com	smtp:rt.domain.com

Make sure you run postmap on the transport file to rebuild the map.

--
Darin Perusich
Email: Darin.Perusich at ctg.com
Office: 716-888-3690


> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Donny Brooks
> Sent: Thursday, March 17, 2011 9:34 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Setup RT with existing postfix on separate server
> 
> Are there any others running an external postfix mail server and RT? I
> have been through all of the wiki/google hits and only see examples of
> how to setup RT in an exchange domain or with postfix/sendmail on the
> RT
> box. I have an existing domain with postfix/dovecot running on its own
> machine. RT is a totally separate machine (actually a Xen VM). I am at
> a
> loss as to even how to begin to get mail delivered to the RT machine
> and
> tickets created from that. I have the following setup on the RT box:
> 
> rt: "|/usr/sbin/rt-mailgate --queue 'general' --action correspond --
> urlhttp://localhost/"
> rt-comment: "|/usr/sbin/rt-mailgate --queue 'general' --action comment
> --urlhttp://localhost/"
> 
> However mail cannot be sent to rt at rt.domain.tld or
> rt-comment at rt.domain.tld due to failing DNS resolution that we do not
> have control over. I have setup rt.domain.tld in our internal DNS
> though. How have others accomplished this? I have thought about
> fetchmail on the RT box but not sure if there was a better solution
> than
> that. Thanks for any and all input.
> 
> Donny B.
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