[rt-users] RT Content-Type default to text/html

[Narayanaswamy, Nagaraj]

Hello,

Based on setting the content-type to text/html, looks like RT would send it as multi-part message with both text and HTML as attachments.

https://github.com/bestpractical/rt/blob/rt-3.8.7/docs/templates.pod#Special_Headers

I was wondering if there is a way to always have the default email  as HTML, and does not go out as multi-part email. Basically the email can be viewed directly in Outlook and other email clients supporting HTML rather than asking users to open attachments explicitly.

Thanks,
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