[rt-users] Is it possible to see all the tickets in a queue from the self-service interface?

Kevin Falcone falcone at bestpractical.com
Tue Mar 22 17:31:03 EDT 2011


On Tue, Mar 22, 2011 at 05:24:29PM -0400, Don Gourley wrote:
> I would like to know the answer to this question also.  Specifically,
> can it be done with permissions (how -- I've given everyone the See
> Queue permission?) or will it require some code hacks to the
> self-service interface?
> > You'll need to tweak your permissions and the code to get what you
> > want.

You need to both tweak your permissions AND change the code

-kevin
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