[rt-users] One more time, Upgrading RT from ancient version to current

[Ruslan Zakirov]

Hi,

1) Install 3.8.9 on a new server, test it with clean DB, make sure it works.

2) Migrate database with user for RT.

3) Configure 3.8.9 to connect to migrated DB.

4) Follow instructions on upgrading database data and schema.

On Wed, Mar 23, 2011 at 12:32 AM, Simon Gao <simon.gao at schrodinger.com> wrote:
> Thanks. I am not going to do in-place upgrade. I will migrate RT from 3.2.3
> on one server to 3.8.9 on another server.  In this scenarios, how does
> upgrade doc apply?
>
> Here is what I like to do:
>
> 1. Dump database off RT 3.2.3.
> 2. Install and configure RT 3.8.9 on a new server
> 3. Import RT database into RT 3.8.9
>
> For this upgrade path, what are the RT and MySQL upgrades I should perform
> after step 3?
>
> Simon
>
>
> On Tue, Mar 22, 2011 at 1:59 PM, Ruslan Zakirov <ruz at bestpractical.com>
> wrote:
>>
>> On Tue, Mar 22, 2011 at 10:56 PM, Simon Gao <simon.gao at schrodinger.com>
>> wrote:
>> > What's the proper steps for upgrading very old RT to up-to-date version?
>>
>> Read README and UPGRADING documents five times.
>>
>> local directory may cotain files that override things in the core and
>> such customizations may hide new code. This is what happened in Ulf's
>> case.
>>
>> > I am looking at upgrading RT from 3.2.3 to 3.8.9.
>> >
>> > Simon
>> >
>> > On Tue, Mar 22, 2011 at 12:01 PM, Kevin Falcone
>> > <falcone at bestpractical.com>
>> > wrote:
>> >>
>> >> > Etc, plugins and po are empty, html has Elements and Ticket
>> >> > directories in it. Lib has a Ticket_Overlay.pm in it. As far I
>> >> > remember we did have someone hire someone to add something to our RT
>> >> > installation. I am trying to find out more about it.
>> >>
>> >> There's your problem.
>> >>
>> >> Your Ticket_Overlay.pm is killing RT's Ticket_Overlay.pm
>> >>
>> >> Remove it until you can restore it as a proper extension using either
>> >> Ticket_Local.pm or normal extensions.
>> >>
>> >> -kevin
>> >
>> >
>>
>>
>>
>> --
>> Best regards, Ruslan.
>
>



-- 
Best regards, Ruslan.