[rt-users] Missing "actions menu" on Ticket display page after 3.8.9 upgrade

[Thomas Sibley]

On 25 Mar 2011 11:17, Kevin Falcone wrote:
> On Fri, Mar 25, 2011 at 10:54:41AM -0400, JP White wrote:
>>    Just did an upgrade from version 3.8.8 to 3.8.9 today in our development environment. After an
>>    apache service restart, RT came up with no problems.
>>    When I display a ticket I am missing the actions-menu (Reply, Comment, Steal, etc...) and I am
>>    also missing the page-menu (Display, History, Basics, Dates, People, Links, Reminders, Jumbo)
>>    along the top of the ticket. When looking that the rendered HTML source, the page-navigation
>>    div is totally empty (no children).
>>    I assume this a missing acl or something in the DB that is preventing the menu from being
>>    rendered, but I am at a loss. Has anyone else experienced this problem?
>
> That is unlikely to be ACL related.  We only ACL control individual
> elements.  It sounds a lot more like a misbehaved local extension.

You should also look in your logs to see if RT is running into a problem
somewhere when generating those menus.

Thomas