[rt-users] Exchange Email Set-up

[Carl Palmer]

I am setting up RT for the first time.  We use a small business server
for email.  Currently I am able to send email to RT through SBS to
create a ticket.  RT is also sending email to users in our domain just
fine.  I am having a problem sending email from RT to users outside of
our domain.  I think I see the error in the event log on SBS as

 

Event Type:         Error

Event Source:     MSExchangeTransport

Event Category: NDR 

Event ID:              3030

Date:                    3/25/2011

Time:                    3:02:47 PM

User:                    N/A

Computer:           computer

Description:

A non-delivery report with a status code of 5.6.1 was generated for
recipient rfc822;user at otherdomain.com (Message-ID
<rt-3.8.7-20582-1301090796-773.58-12-0 at ubuntuRT.rt.com>). 

 

Any suggestions are greatly appreciated


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