[rt-users] New Queue

[Ruslan Zakirov]

On Sun, Mar 27, 2011 at 8:51 PM, Voity, Michael T. <mvoity at teljet.com> wrote:
> Its been a long time since I had to create a new Queue.
> I have Version 3.8.9
> I set up this new queue just like the others.   (i think?)
> When doing testing every time the "requester" sends a e-mail to the new
> queue it creates a new ticket.   the subject has not been modified and is in
> tact.   It doesn't do this with any of the other queues that i have.
> Does this ring a bell with anyone?

Custom Subject Tag on the queue? SubjectTagRegexp in the config?
rtname with special characters?

> Thanks in advance!
> -Mike
> --
> Michael T. Voity
> TelJet Longhaul LLC
>
>



-- 
Best regards, Ruslan.