[rt-users] firefox4 textbox missing

[Alex Young]

Some versions of FCKEditor has had issues with browser detection for
newer browser versions. As far as I can tell it's dependant on older
versions of FCKEditor being used, but as the bug has been replicated on
3.8.9 and 3.8-trunk perhaps it is not the case. Some FCKEditor users
have been updating the agent strings to detect FF4.0 and IE9 correctly.

Either way, it may be an option to try the newer CKEditor as it was such
as simple patch posted on the list a while back, and easily reverted
back to FCKEditor.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: 30 March 2011 16:02
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] firefox4 textbox missing

On Wed, Mar 30, 2011 at 03:21:17PM +0100, Alex Young wrote:
> As a test I have also just updated RT to use the latest CKEditor
version 3.5.2 as it has fixes for IE9 and several other browser updates.
Also works flawlessly.

RT 3.8 doesn't use CKEditor, so I'm not sure how this is relevant?

-kevin

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Alex
Young
> Sent: 30 March 2011 13:57
> To: rt-users
> Subject: Re: [rt-users] firefox4 textbox missing
> 
> Running Firefox 4.0/Win7 x64 and using RT 3.8.8 and it is fine for me,
but I did upgrade the WYSIWYG editor to CKEditor 3.4.1 when a patch was
posted on the list.
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Brian
Dial
> Sent: 30 March 2011 13:22
> To: rt-users
> Subject: [rt-users] firefox4 textbox missing
> 
> since upgrading to firefox4, when you try to reply to a ticket through
the web interface, the textbox for Message does not show.  The area is
there for it but theres no box to type in.  seeing this in ff4 on linux
& win7.  didn't find any other messages on this list about it, is anyone
else running ff4 and seeing this behavior?
> 
> 
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