[rt-users] firefox4 textbox missing

[Simon Gao]

How to enable FCKEditor/CKEditor in RT 3.8.9? I do not see the option
anywhere.

Simon

On Wed, Mar 30, 2011 at 8:51 AM, Alex Young <AlexYoung at housingpartners.co.uk
> wrote:

> Some versions of FCKEditor has had issues with browser detection for
> newer browser versions. As far as I can tell it's dependant on older
> versions of FCKEditor being used, but as the bug has been replicated on
> 3.8.9 and 3.8-trunk perhaps it is not the case. Some FCKEditor users
> have been updating the agent strings to detect FF4.0 and IE9 correctly.
>
> Either way, it may be an option to try the newer CKEditor as it was such
> as simple patch posted on the list a while back, and easily reverted
> back to FCKEditor.
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
> Falcone
> Sent: 30 March 2011 16:02
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] firefox4 textbox missing
>
> On Wed, Mar 30, 2011 at 03:21:17PM +0100, Alex Young wrote:
> > As a test I have also just updated RT to use the latest CKEditor
> version 3.5.2 as it has fixes for IE9 and several other browser updates.
> Also works flawlessly.
>
> RT 3.8 doesn't use CKEditor, so I'm not sure how this is relevant?
>
> -kevin
>
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Alex
> Young
> > Sent: 30 March 2011 13:57
> > To: rt-users
> > Subject: Re: [rt-users] firefox4 textbox missing
> >
> > Running Firefox 4.0/Win7 x64 and using RT 3.8.8 and it is fine for me,
> but I did upgrade the WYSIWYG editor to CKEditor 3.4.1 when a patch was
> posted on the list.
> >
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Brian
> Dial
> > Sent: 30 March 2011 13:22
> > To: rt-users
> > Subject: [rt-users] firefox4 textbox missing
> >
> > since upgrading to firefox4, when you try to reply to a ticket through
> the web interface, the textbox for Message does not show.  The area is
> there for it but theres no box to type in.  seeing this in ff4 on linux
> & win7.  didn't find any other messages on this list about it, is anyone
> else running ff4 and seeing this behavior?
> >
> >
> > "RK&K" and "RK&K Engineers" are registered trade names of Rummel,
> Klepper & Kahl, LLP, a Maryland limited liability partnership.  This
> message contains confidential information intended only for the person
> or persons named above.  If you have received this message in error,
> please immediately notify the sender by return email and delete the
> message.  Thank you.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110330/0410c3f3/attachment.htm>