[rt-users] Messages to AdminCCs , as Cc not Bcc

[Matteo Sgalaberni]

On Fri, Apr 29, 2011 at 10:00:52AM -0400, Kevin Falcone wrote:
> On Thu, Apr 28, 2011 at 03:36:27PM +0100, Brahim Sakka wrote:
> >    Hello list,
> >    I've got a couple of AdminCCs in my Queue. They are getting emails as Bcc ; but I want them to
> >    be emailed as Cc. Is there a way to do that in RT?
> >    Thank you in advance, and sorry if I'm missing something obvious here
> 
> That would require customizations to the Notify action since it always
> treats AdminCcs as Bccs (this allows you to notify AdminCcs along with
> other Watchers while keeping the AdminCcs invisible)
Hi Kevin, seems that this question is recurring in this mailing list.
I'm still searching a way to do this. I read in this ml that someone
suggested to hack the sourcecode... but your last solution sound
better and clean... Can you write/explain what should be inserted in the
action to perform this?

Thanks,

Matteo