[rt-users] Is a time zone user preference available?

[Eli Guzman]

Thanks for the information Raphaël. I am using 0.8_01, but I am having some issues getting FF4 to work properly with it (as far as SSO is concerned). I may just wait for the next release of RT::Authen:ExternalAuth, and see if this fixes the issue. Thanks once more for your reply :).

Regards,
--Eli

________________________________

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Raphaël MOUNEYRES
Sent: Tuesday, May 03, 2011 8:25 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Is a time zone user preference available?



In fact it does work with FF4, even if the same "SSO Failed and no user to test with. Nexting" message appears in my logs... i'm just living with it 
my  version of RT::Authen:ExternalAuth is 0.08 running on a Mandriva 2010 
i have not tested with later versions of authen plugin (maybe i should) 

Raphaël 





"Eli Guzman" <eguzman at cvimellesgriot.com> 

02/05/2011 20:06 

	
A
	Raphaël MOUNEYRES <raphael.mouneyres at sagemcom.com>, <rt-users at lists.bestpractical.com> 
cc
	
Objet
	RE: [rt-users] Is a time zone user preference available?

	





Thanks for the information Raphaël. I have tried SSO with Firefox 4 as well, and the LDAP authentication piece works but I have been unable to get the SSO piece working properly. Same error gets generated in FF4 as it does in IE8:

[Mon May  2 16:16:37 2011] [debug]: Attempting to use external auth service: My_LDAP (/opt/rt3/local/plugins/RT-uthen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
[Mon May  2 16:16:37 2011] [debug]: SSO Failed and no user to test with. Nexting (/opt/rt3/local/plugins/RT-Authn-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92)
[Mon May  2 16:16:37 2011] [debug]: Autohandler called ExternalAuth. Response: (0, No User) (/opt/rt3/local/plugns/RT-Authen-ExternalAuth/html/Elements/DoAuth:26)

I am running 3.8.9 rather than 3.8.8, so that may be the key difference (besides being on RHEL 5.6). If you don't mind me asking what version of RT::Authen:ExternalAuth are you currently running (and on what server platform)? Not sure if you are on an earlier/later version, but if you are on a later version this may be useful information, as I may just need to upgrade it.

Thanks,
Eli
________________________________

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Raphaël MOUNEYRES
Sent: Monday, May 02, 2011 1:31 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Is a time zone user preference available?



Hi, 

>Just to recap: LDAP authentication works, the SSO piece (the automatic
>logon into the interface) fails. 

on my RT 3.8.8, the only Way to have SSO working is to use firefox (wich writes the cookie corerctly) 
I've not been able to have Internet Explorer write the cookie, so i'm using firefox 4.0. 

Raphaël


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