[rt-users] Is a time zone user preference available?

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Tue May 3 10:24:47 EDT 2011


In fact it does work with FF4, even if the same "SSO Failed and no user to 
test with. Nexting" message appears in my logs... i'm just living with it
my  version of RT::Authen:ExternalAuth is 0.08 running on a Mandriva 2010
i have not tested with later versions of authen plugin (maybe i should)

Raphaël





"Eli Guzman" <eguzman at cvimellesgriot.com> 
02/05/2011 20:06

A
Raphaël MOUNEYRES <raphael.mouneyres at sagemcom.com>, 
<rt-users at lists.bestpractical.com>
cc

Objet
RE: [rt-users] Is a time zone user preference available?







Thanks for the information Raphaël. I have tried SSO with Firefox 4 as 
well, and the LDAP authentication piece works but I have been unable to 
get the SSO piece working properly. Same error gets generated in FF4 as it 
does in IE8:

[Mon May  2 16:16:37 2011] [debug]: Attempting to use external auth 
service: My_LDAP 
(/opt/rt3/local/plugins/RT-uthen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:64)
[Mon May  2 16:16:37 2011] [debug]: SSO Failed and no user to test with. 
Nexting 
(/opt/rt3/local/plugins/RT-Authn-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:92)
[Mon May  2 16:16:37 2011] [debug]: Autohandler called ExternalAuth. 
Response: (0, No User) 
(/opt/rt3/local/plugns/RT-Authen-ExternalAuth/html/Elements/DoAuth:26)

I am running 3.8.9 rather than 3.8.8, so that may be the key difference 
(besides being on RHEL 5.6). If you don't mind me asking what version of 
RT::Authen:ExternalAuth are you currently running (and on what server 
platform)? Not sure if you are on an earlier/later version, but if you are 
on a later version this may be useful information, as I may just need to 
upgrade it.

Thanks,
Eli
________________________________

From: rt-users-bounces at lists.bestpractical.com 
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Raphaël 
MOUNEYRES
Sent: Monday, May 02, 2011 1:31 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Is a time zone user preference available?



Hi, 

>Just to recap: LDAP authentication works, the SSO piece (the automatic
>logon into the interface) fails. 

on my RT 3.8.8, the only Way to have SSO working is to use firefox (wich 
writes the cookie corerctly) 
I've not been able to have Internet Explorer write the cookie, so i'm 
using firefox 4.0. 

Raphaël


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