[rt-users] Messages to AdminCCs , as Cc not Bcc

[Matteo Sgalaberni]

On Wed, May 04, 2011 at 12:42:00PM -0400, Kevin Falcone wrote:
> 
> Modifying Notify is changing the source code.
> The best way might be to make a new Action based on Notify with your
> modifications as a local customization
No one in the list have implemented this or suggest what to do in some
official way?

Can be that peoples that are asking this (like me) have misunderstood
the meaning of the AdminCC notification?

For example:

if I have an RT opened that explain a customer problem:

Requestor: customer
Cc: customercollegue
AdminCc: internal peoples that are involved in the resolution of the RT and need to be informed about all phases of the RT

When someone add a comment, every internal people should like to receive
the notification and see all the destination of that notification...no?

Does I misunderstood something?

Thanks!

Matteo