[rt-users] Watched queues

[Raed El-Hames]

I gather each work group are admin cc on their queue,
If this is the case then try
AdminCc.id = '__CurrentUser__'

Regards;
Roy

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of Yan Seiner
> Sent: 05 May 2011 18:23
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Watched queues
> 
> I'm stuck on the best way to set this up:
> 
> Our department is set up as a bunch of workgroups.  I have a queue set up
> for each workgroup.  4As things stand, it makes sense to allow anyone to
> create a ticket for any other workgroup and to monitor all the tickets in
> their workgroup.
> 
> It does not make sense to have everyone monitor everyone else's tickets.
> 
> So....
> 
> I set up all previledged users with the rights to see all queues, and to
> crteate and comment on tickets in all queues.
> 
> Now I need to set up a search that finds only those queues that each
> member belongs to.
> 
> I am not sure how to do that; I don't see a search option that allows me
> to do that.
> 
> 
> --
> If you have eight hours to chop down a tree
> spend six sharpening your axe.
> --Abraham Lincoln