[rt-users] 4.0 Upgrade error

Voity, Michael T. mvoity at teljet.com
Fri May 6 15:54:19 EDT 2011


Hello,

I have been following the recent threads on the 4.0 upgrade.   It
looks as if that the system I run will not fall into the bugs that
everyone else has found.

I did however get this error when trying to upgrade the database:

DBI connect('dbname=rt4;host=localhost','rt_user',...) failed: Access
denied for user 'rt_user'@'localhost' (using password: YES) at
/usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106
Connect Failed Access denied for user 'rt_user'@'localhost' (using
password: YES)
 at /opt/rt4/sbin/../lib/RT.pm line 164

What am i doing wrong?


I don't have a DB of "rt4"
I do have a user "rt_user"

Do I need to edit the "rt-setup-database" file  to change things around?

my upgrade from 3.8.7 to 3.8.9-> 3.8.10 went just fine months ago....

Please point me in the right direction.

Regards,
-- 
Michael T. Voity
TelJet Longhaul LLC



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