[rt-users] 4.0 Upgrade error

[Johan Sjöberg]

Verify the database settings in /opt/rt4/etc/RT_SiteConfig.pm are correct. You can probably just copy your old RT_SiteConfig.pm from your rt3 installation.

/Johan

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Voity, Michael T.
Sent: den 6 maj 2011 21:54
To: rt-users at lists.bestpractical.com
Subject: [rt-users] 4.0 Upgrade error

Hello,

I have been following the recent threads on the 4.0 upgrade.   It
looks as if that the system I run will not fall into the bugs that everyone else has found.

I did however get this error when trying to upgrade the database:

DBI connect('dbname=rt4;host=localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost' (using password: YES) at /usr/lib/perl5/site_perl/5.8.8/DBIx/SearchBuilder/Handle.pm line 106 Connect Failed Access denied for user 'rt_user'@'localhost' (using
password: YES)
 at /opt/rt4/sbin/../lib/RT.pm line 164

What am i doing wrong?


I don't have a DB of "rt4"
I do have a user "rt_user"

Do I need to edit the "rt-setup-database" file  to change things around?

my upgrade from 3.8.7 to 3.8.9-> 3.8.10 went just fine months ago....

Please point me in the right direction.

Regards,
--
Michael T. Voity
TelJet Longhaul LLC