[rt-users] Global Topics in 4.0.0

Matthew Scott mjscott at psu.edu
Mon May 9 12:07:25 EDT 2011


I have created Classes, Articles and Topics, but I can't seem to create a Global Topic. articles_introduction.pod in /doc says "You can create
global Topics from the Global tab under Tools -> Configuration." I don't see that option there or anywhere else. I am logged in as a super user (Do anything and everything). 

Specifically, when I go to Tools -> Configuration -> Global I see Scrips,Templates,Custom Fields, Group Rights, User Rights and RT at a glance, but nothing about topics there or under any of those subheads. I DO see "Global Topics" under Tools -> Articles -> Topics, but I can't figure out how to put topics there.

I've searched the list, wiki, etc. and poked around in the DB. I can't find a form or a permission I might be missing. Any help is appreciated.


Matthew J. Scott
Quod Scripsi, Scripsi





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