[rt-users] Global Topics in 4.0.0

Kevin Falcone falcone at bestpractical.com
Mon May 9 13:07:09 EDT 2011


On Mon, May 09, 2011 at 12:07:25PM -0400, Matthew Scott wrote:
>    I have created Classes, Articles and Topics, but I can't seem to create a Global Topic.
>    articles_introduction.pod in /doc says "You can create
>    global Topics from the Global tab under Tools -> Configuration." I don't see that option there
>    or anywhere else. I am logged in as a super user (Do anything and everything).
>    Specifically, when I go to Tools -> Configuration -> Global I see Scrips,Templates,Custom
>    Fields, Group Rights, User Rights and RT at a glance, but nothing about topics there or under
>    any of those subheads. I DO see "Global Topics" under Tools -> Articles -> Topics, but I can't
>    figure out how to put topics there.
>    I've searched the list, wiki, etc. and poked around in the DB. I can't find a form or a
>    permission I might be missing. Any help is appreciated.

Yep, looks like something got dropped in a refactor.  Thanks for
catching it.

-kevin
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