[rt-users] Can't connect to old DB

[Joshua Knarr]

You know there's a bunch of schema changes between 4 and 3, right? :)

If you pointed RT4 software at the RT3 database, the upgrade process
changes the schema.

On Wed, 2011-05-11 at 10:29 -0400, Rob Munsch wrote:
> Sorry, List: I’ve read the various docs and worked on this a few days,
> but…
> 
>  
> 
> I’ve installed rt4 next to my rt3, and specified use of the rt3
> database, with the same username and password.  However, going to
> rt.domain.com now shows me the “Hey congrats, you’ve a new RT install!
> Let’s set up the database!”
> 
>  
> 
> On the commandline, the rt_user can connect to mysql with the password
> I’ve specified.  I’ve checked the config files and the correct
> username and mysql password are there.  I’ve followed, I thought, the
> updated apache instructions (and I do seem to be hitting /opt/rt4/ and
> not /opt/rt3/).  I’m stumped.  Is this a symptom of a common mistake,
> or I have done something strange?
> 
>  
> 
> Thanks…
> 
>  
> 
> ------------------------
> 
> Rob Munsch
> 
> IT Administrator
> 
> PhillyCarShare
> 
> 215-495-1040 x131
> 
> www.phillycarshare.org
> 
>  
> 
> Our Vision: A Philadelphia in which non-profit car sharing exceeds the
> convenience, flexibility, and affordability of car ownership.
> 
>  
> 
> 

-- 

Joshua Knarr
knarrj at gsicommerce.com
Desk: 610-491-7110
Mobi: 484-636-7371

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