[rt-users] Can't connect to old DB

Rob Munsch Munsch at phillycarshare.org
Wed May 11 11:57:12 EDT 2011


 

	You know there's a bunch of schema changes between 4 and 3, right? :)
	
	If you pointed RT4 software at the RT3 database, the upgrade process changes the schema.
	 

Well, yes; part of the process is running the upgrade scripts on the database, which was done, and seemed to complete successfully.  Essentially it was a new install of RT4 into its own directory, as per instructions, giving it the rt3 db name, user, and password; the upgrade script was run against the RT3 database; then the Apache conf of the site was altered to make the RT hostname point to the rt4 docroot instead of rt3.  This seems to match the docs, yet going to the site gets a 4.0.0 web page with "Hi! No database! Tee hee."
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