[rt-users] Can't connect to old DB

Joshua Knarr knarrj at gsicommerce.com
Wed May 11 12:15:09 EDT 2011


Oh, I misread that as "I'm trying to run these in parallel". 

What version are you upgrading from? 

On Wed, 2011-05-11 at 11:57 -0400, Rob Munsch wrote:

>  
> 
>  
>         
>         You know there's a bunch of schema changes between 4 and 3,
>         right? :)
>         
>         If you pointed RT4 software at the RT3 database, the upgrade
>         process changes the schema.
>          
> Well, yes; part of the process is running the upgrade scripts on the
> database, which was done, and seemed to complete
> successfully.  Essentially it was a new install of RT4 into its own
> directory, as per instructions, giving it the rt3 db name, user, and
> password; the upgrade script was run against the RT3 database; then
> the Apache conf of the site was altered to make the RT hostname point
> to the rt4 docroot instead of rt3.  This seems to match the docs, yet
> going to the site gets a 4.0.0 web page with "Hi! No database! Tee
> hee."

-- 

Joshua Knarr
knarrj at gsicommerce.com
Desk: 610-491-7110
Mobi: 484-636-7371

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