[rt-users] RT - Very slow while updating, commenting or closing request

[ktm at rice.edu]

On Wed, May 11, 2011 at 08:29:20PM +0530, Yaj Tap wrote:
> 
> Hello,
> 
> I have RT 3.8.1 on CentOS 5.5.
> Perl v5.8.8
> Apache2 - v2.000004
> 
> When I try to update the ticket or add a comment or close a request it takes 15-20 seconds to complete the task. Is there a way to fix this problem?
> 
> Any help will be really appreciated.
> 
> Thank you.
> 
> 

I would not expect the slow part to be the web pieces. Maybe you should
be looking at your DB backend? That is where we have traditionally seen
the slowness. If you fix that, the rest will follow.

Cheers,
Ken