[rt-users] Name in Use

[Giuseppe Sollazzo]

Ok - there's a problem with this solution.

If I limit the match to the EmailAddress, ldap data are not imported.

Is the only solution possible that of using two different definition of 
the ldap, one for auth and one for info?

Cheers,
G

On 12/05/11 16:27, Giuseppe Sollazzo wrote:
> Ah, right.
>
> I suppose I need to change
>
> 'attr_match_list'           => [    'Name',
>                                     'EmailAddress',
>                                     'RealName',
>                                ],
> to
>
> 'attr_match_list'           => [
>                                     'EmailAddress',
>                                ],
> ?
>
> Thanks,
> G
>
> On 12/05/11 16:17, Thomas Sibley wrote:
>> On 05/12/2011 11:11 AM, Giuseppe Sollazzo wrote:
>>> Hi,
>>> I've noticed this behaviour that I'm not sure how to explain.
>>>
>>> I'm experimenting with our externally facing queue. There seems to be a
>>> problem about people with same name creating tickets as external users.
>>>
>>> I've got this relevant bits of configuration:
>>>
>>> Set( @Plugins, qw(RT::Authen::ExternalAuth));
>>> Set($ExternalAuthPriority,  [
>>>                                  'My_LDAP'
>>>                              ]
>>> );
>>> Set($ExternalInfoPriority,  [
>>>                                  'My_LDAP'
>>>                              ]
>>> );
>>> Set($AutoCreateNonExternalUsers,    1);
>> Show us the actual config that matters, please.  Your ldap settings for
>> My_LDAP.
>>
>> The likely problem is that you're matching on Realname, which is almost
>> never what you want (as you've found out).
>>
>> Thomas
>
>


-- 
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz at sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583