[rt-users] rt & apache running slow

[Chris Hall]

ok... update... it only seems to do this when I'm going through a proxy
server... odd.  I can hit it without any trouble inside our network, and
from the internet, but when it goes through my squid proxy, it wants to
choke out.

On Wed, May 18, 2011 at 10:21 AM, Chris Hall <hiro24 at gmail.com> wrote:

> Hello all,
>
> I'm not sure if was the case before the upgrade to 4.0.0 from 3.8.8, but
> I've noticed intermittent slowdown.. particularly on the front page.  I have
> a suspect as to why this is the case, and I wanted to know if this could be
> backed up.  The ppl who use rt here requested that "resolved" status be an
> active status, so it shows up as a column on the right for the queues, etc..
> we're up to around 7000 tickets, and I'm wondering if the taking of
> inventory of all these tickets might be what's causing the slowdown.  At
> times I can wait upwards for 20+ seconds while apache churns away at 99.9%
> CPU usage, waiting on the front page to generate.  Could it be the result of
> all the tickets that rt is inventorying to display as active that is the
> cause of this?
>
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