[rt-users] Changing Owner, AdminCC and CC labels

[Yan Seiner]

On Tue, May 17, 2011 6:50 pm, Thomas Sibley wrote:
> On 05/17/2011 04:17 PM, Yan Seiner wrote:
>> Is it possible to change the Owner, AdminCC and CC labels?  The roles
>> really correspond to Team Leader, Team Member, and Secondary Requestor
>> the
>> way we're structured and it would make life a bit simpler if we could
>> actually see those labels.
>
> You can do this very simply by creating a custom local/po/en.po
> translation file that "translates" Owner, AdminCc, and Cc into the
> appropriate phrases.  If you use your RT in a different language, you'll
> need to change the language code from 'en' appropriately.
>
> I believe there is an example of how to do this on the wiki.

This turned out to be the best solution by far.  The en.po file is pretty
sparse so use a different language to get all labels you want, grep out
the stuff you want, change it and merge it into the english version.

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